Click Computer Solutions

About Us

Company Overview

History:

Established in 2003, Click Computer Solutions is the leading choice of Over-The-Phone, On-Line and On-Site technological solutions to individuals and small to medium sized businesses/organizations in Canada.

Resources:

With over 40 services available, we strive to implement clients’ needs while meeting the dual constraints of time and money. In addition, we are always adding new services and features to improve your experience and your computer's dependability. Our consultants and technicians represent a wide variety of information technology experts who provide consulting, design, implementation, support and training.

 

Our Vision

Click Computer Solutions seeks to be the leading and provider of choice by offering a full range of On-Site (at your home or office) technological solutions to individuals and small to medium sized businesses/organizations in the Greater Toronto Area.

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Our Pledge:

By utilizing strategic development systems, Click Computer Solutions will continue to deliver outstanding value to clients, and offer a broad range of services and solutions as we leverage the capabilities and resources of our company

Click Computer Solutions assures quick and immediate response to any call for service. Competitive rates and service guarantee set us apart from any competitor in the industry. We feel confident that we can offer a superior experience, unparalleled in the industry.

 
 

Computer Related Careers

We are always looking for a few good people.

We are always ready to interview qualified applicants for the following:

  •  Help desk technical service technician representatives
  • Road-ready service Computer and networking technicians

Our Help desk operators are our first level of diagnostics, and are responsible for:

  •  Answer service telephone calls with patience and understanding
  • Communicate in a friendly helpful manner understanding the stress computer problems cause
  •  Assist our clientele with their everyday computing chores
  •  Answer technical questions regarding many facets of home and business computing
  •  Arrive at an initial diagnosis of our clients hardware or software problems
  •  Log into our clients computers to effect diagnosis and hopefully repairs
  •  Schedule and dispatching appropriate mobile service reps when online repairs are impossible
  •  Give clients an initial preliminary cost quote and time frame. ( not binding)
  •  Followup on any service calls to make sure the work was done properly and professionally

Our Road-ready service Computer and networking technicians:

  • Perform on location computer and networking systems diagnostics and repairs
  • Perform their work in a reliable Honest and speedy fashion
  • Have a professional appearance and attitude
  • Always remember that the customer is the reason they have a job
  • Remove equipment from a location only as a last resort and only after approval from the head office
  • NEVER do unnecessary work
  • Arrive at the location on time as promised by the dispatcher
  • Always treat a clients data integrity and privacy as a critical issue
  • Always proceed as directed by the service bible as created by Click Computer Solutions
  • Always LISTEN Carefully and document any and all client wishes, issues and symptoms

  So.............. If you think that you can fulfill all these requirements and are technically qualified, please feel free to apply for a job here.

Nabil Farkor

 

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